Faith Alive Account Deletion
Use this page to understand how to request deletion of your Faith Alive account and associated app data.
How to request account deletion
- Sign in to the Faith Alive app or website.
- Open MyFAM, then go to Member Tools.
- Find the Data Erasure section.
- Type DELETE MY DATA in the confirmation field.
- Select Request erasure to submit the request.
What data is deleted or masked
Faith Alive masks or removes personal account information tied to your member profile, including:
- Name and contact details such as email and phone number.
- Profile details and communication preferences.
- Family/member details associated with your account where applicable.
- Support, prayer, testimony, activity, and app account data where it can be removed safely.
What may be retained
Some records may be retained when required for legal, security, audit, fraud-prevention, accounting, or church administration purposes. Retained records are limited to what is necessary and may be anonymized where practical. Retention lasts only as long as required for those purposes or by applicable law.
Need help with deletion?
If you cannot access your account, contact Faith Alive at faithaliveuganda@gmail.com and request account deletion for the Faith Alive app.
See also our Privacy Policy.